Product: Zoom Tan Membership Clear all filters (74 of 74 reviews match)
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I was charged for a membership without my permission and they wouldn’t refund me.They don’t care about the consumer and do nothing to make them happy. They don’t care if they keep or lose customers. All they want is their money. They also have coupons they send to...
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2.1
Product
Zoom Tan Membership
#1169699
First I am upset because Zoom tan does not offer beds, they only have stand up booths. I have been tanning all month (Only for 6 minutes because I cant lay down) and seen no color. I bought extremely overpriced lotion for $30 and that was the cheapest one. Im not sure...
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Anonymous
Anonymous

Cancellation is Zoom Tan's favorite scam. They always give people the run around and try to hit them for another month or two when they cancel. Tell your friends and be sure t...

1.0
Product
Zoom Tan Membership
#1156532
Just wanted to tan, Total Tan was great, Zoom Tan, not so much. Attempted to tan at Zoom Tan, thought I signed up for one month, but no they are an operation that just keeps charging your credit card month after month even through you only wanted one month. You can...
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Anonymous
Anonymous

Zoom Tan also likes to close salons and keep billing people for a membership to a salon that's not there. Many times they will sell a membership at a location knowing full wel...

1.0
Product
Zoom Tan Membership
#1146083
First time tanning at Zoom Tan and it was way too hot in their stand up tanning booths felt like I was inside of a burning house. I’ve gone tanning at many places and there’s nothing compared to how hot it was in there. I went 3 times and lost interest in going back. I...
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Anonymous
Anonymous

i am very disappointed.igot a.monthof tanning andi.tried cancelling.my membership a month later but THEY messed up still charged my card an theres apparently nothing they can ...

Anonymous
Anonymous

Yes, report them to the health department, they have been written up for that many times in the past. They use cheap and *** beds that they have someone make for them, those b...

1.1
Product
Zoom Tan Membership
#1133880
Zoom Tan - Bad business and poor treatment.
Zoom Tan - Bad business and poor treatment.
After my first spray tan the girl said it didn’t work so she had me go in again.Mistake. Then after being a subscribing customer for 3 years for the UV tanning they moved their location (I hadn’t been in like 4 months) I recieved nothing about the move just found out...
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Anonymous
Anonymous

They didn't tell you they closed the store because you might cancel. That is their whole business model, take money from people as long as you can without getting caught. They...

Anonymous
Anonymous

More store closures are coming for zoom tan

2.0
Product
Zoom Tan Membership
#1129580
I have opted out of this tanning membership 4 times and they are still tapping my checking account monthly.They owe me $98.97. I have texted like I have been told to do to opt out of this place. I have also emailed and still I am being charged for a membership I only...
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Anonymous
Zoey

When you type "opt out"... that is opting out of receiving their text messages. That is not cancelling your membership. When you signed up, you signed a paper stating how to c...

Anonymous
Anonymous

You will never get your money back. They do not ever give refunds. Call your bank, tell them it is a fraudulent charge and tell them to do a charge back.

1.0
Product
Zoom Tan Membership
#1109201
Nothing happened, texting regarding your cancellation policy that if u cancel you have to pay extra $10,00 to rejoin.What the heck kind of policy is that? I just wanted 2 cancel for october as i will be gone most of the month. Why pay a month for nothing. Im a regular...
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Anonymous
shannon shaffer

cancel my memembership immediatley

Anonymous
shannon shaffer

i have been trying to cancel my zoom tan membership and your site is not doing that,,i havent been tanning for the last 2 years and i would like to cancel...

Product
Zoom Tan Membership
#1102475
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Zoom Tan - Aweful!

It is absolutely ridiculous that Zoom Tan only offers the 9.99 membership to new members. No one told me that when I cancelled my membership less than a year ago, that I wouldn't be able to get the 9.99 package back. The way Zoom Tan does business is absolutely appalling. Stay away!
1.0
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Zoom Tan Membership
#1095352
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Zoom Tan - Long wait

You always send email about discount and holiday specials it would be nice if you sent a email saying how you closed local salons down before people sign for your membership !! 45 minute wait for a spray tan because they decided on Naples to close 2 of them recently! Really should of never bought a year membership and it is off season! Wait till season wait will double
1.0
Details
Diversity of Products or Services
Product
Zoom Tan Membership
#1092328
I was told my membership is canceled.Then I was billed $4.99 monthly for 1 1/2 years. I tanned one time and tried to cancel. I was told I had to forfill my six months. Then they charge me $4.99 a month to freeze the account. After realizing it's pretty impossible to...
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Anonymous
Anonymous

They are really bad. Be sure to tell your friends and family how bad they are. Also, you might want to post a bad review on some other websites like Yelp and Google. People ne...

1.0
Product
Zoom Tan Membership
#1089979