Product: Zoom Tan Gift Card Clear all filters (10 of 10 reviews match)
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First, I've been tanning at Zoom Tan for the last 2 yrs - but only while in Naples, FL for 3 months each winter. No real complaints. This is my 3rd winter. I was given a $100 gift card for Christmas & figured it would pay for the 2 months (shorter this year), plus...
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3.4
Product
Zoom Tan Gift Card
#1199943
My boyfriend bought me a$150.00 gift card for my birthday figuring that since I only tan a couple months a year it would last me for at least two years.When he went to the Vestal, New York store #64 he told they he needed a gift card for tanning and explained how I...
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Anonymous
Tito

This place will steal your money do not give them your credit card information.

Anonymous
Zoom Tan is a scam

I used to work there. I can tell you that the president of the company approaches everything from the mindset of 1. How can I mislead people into thinking they're getting some...

Product
Zoom Tan Gift Card
I didn't like
  • Fact that gift card can only be used for yearly not monthly
#1039970
Bought a gift card for my wife for 3 tanning sessions and when she went for the first session was told that the pricing had changed and that she now can only have 2 tanning sessions.When I called to complain the lady (Loren) apologized but said their pricing is subject...
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Anonymous
Anonymous

I am on Zoom Tan's side on this one. If you go to walmart and buy a gift card for an item there, and they no longer sell that particular item, that would be absolutely insane ...

Anonymous
Anonymous

Wow! Maybe the Better Business Bureau needs to be contacted about this company!!!

2.0
Product
Zoom Tan Gift Card
#830430
My husband gave me a gift card for a years tanning for Valentines Day.2 weeks later I go to tan and sign on the door saying Store Closed! WHAT!!!!! Been trying for 3 weeks now to get a refund, told about 3 times someone will call you back (they never did) Finally we...
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Product
Zoom Tan Gift Card
#814712
2/21/16 1630 Eggert Road, Tonawanda, NY 14223, Went into store ruffly 3:30pm..Wanted to get my daughter a month of tanning 21st birthday asked where she tans. Lady was nice told her the above. 21 st birthday month membership for daughter. Pulled up her name.. Gave me a...
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1.6
Product
Zoom Tan Gift Card
I didn't like
  • That i was sold something i didnt ask for
#795538
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Zoom Tan Gift Card Review

I purchased gift cards from Tanning Bed before they were bought out by Zoom Tan. So far they say they dont know what they will be doing with the gift cards. They wouldnt accept them for a membership at Zoom Tan on 1/7/16
Product
Zoom Tan Gift Card
#766696
Purchased a gift card for an in store special when I went in to use it they would not honor the original special. No help from employees as they are clueless and calling the Florida office is a waste of time as they refuse to help and use every excuse and stall tactic...
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Anonymous
Anonymous

I agree they are the worst! I went there to purchase a 1month tanning package for my mother (who is retired and on a modest income) they would not take cash and they said the...

Product
Zoom Tan Gift Card
I didn't like
  • Amherst location
  • Customer service
  • Lack of support
#631535
This place is a real rip off!!!!!!! I received a gift certificate for this place. When I went in to the store to use it, I was told all about the packages. I picked the $40 package. I used my gift card, that was for $75 ( leaving me a $35 balance). The sales person...
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Anonymous
ZoomTan ***ks

Without question this place sucks. Had similar problem with gift card and they lie and cheat for the money. Must be to pay for the guy to handle all the consumer complaints th...

1.0
Product
Zoom Tan Gift Card
I didn't like
  • Being lied to
  • Lack of support from 800
  • Lack of support
#594646
I lost my gift card and called them up and within 5 minutes they voided my lost card and allowed me to go to the closest Zoom Tan and get a brand new gift card. It was my fault that I lost it and they still helped me! Not many companies can or would do that. Thanks...
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Anonymous
Anonymous

This post is a joke. Jackie and Aaron in customer service must have written this post themselves because they would NEVER go out of their way to be this helpful....LMAO

5.0
Product
Zoom Tan Gift Card
#590454
Signed up on a yearly membership , cost over 400 bucks. Was given a 50 gift card in which I was told never expires I hardly even go, but when I went to use my gift card , which being a gift card they should never expire. I was told I could not use it Bc it had...
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Anonymous
Anonymous

When you're in a business that relies on getting customers, the only way you're going to survive is by having GOOD Customer Service! Giving a $50 gift card and not honoring it...

Anonymous
annoyed at all the ***ing

It was a bonus card and they do expire. You have certain amount of time to use it. It says on your receipt and the employee explains it to you. You signed so you agreed to the...

Product
Zoom Tan Gift Card
#583742