Update by user Apr 05, 2017
There has been NO reply from ZoomTan on this issue. I am still a dedicated customer, but very dissatisfied with the NON-SERVICE
Original review posted by user Jan 30, 2017
Absolutely love the convenience of walking in to a friendly face, speed to get in a booth, always clean.. Products for tanning are a bit pricy, but work great.
The off season Sunless tanning spray, not so good. Spray's on a bit runny, so have to rub in not to have drip lines, then your hands have been stained. There is not enough color to use this product, so how do I get my refund, and where do I send the almost full bottle? Was purchased in Batavia, NY.
Should I return it to the zoom Tan here? As for all other products, and my membership I have, I will not get discouraged after only 1 bad experience.It was a big loss having the manager at my location.
Hopefully the new one will be as efficient. Thank you for your time, Karen
Product or Service Mentioned: Zoom Tan Spray Tanning.
Reason of review: Bad quality.
Monetary Loss: $32.
Preferred solution: Full refund.
I liked: I love the convenience of no waiting, Fast service cleanliness, Sales on lotion.
I didn't like: Spray product.