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2.1

Zoom tan bought out Wolff Tan 2 yrs ago and at first all seemed well....in the last 8 months the 2 closest to me have shut down, with good reason. After the zoom tan employees started, it became a joke to me and my friends about how rude & obnoxious their staff was.

Exp: I left my rings accidentally in the spray booth room so I quickly called the store, no answer 3x..I turned around and went back. This was all in maybe 15 minutes. The employee was on her cell and wouldn't get off to help and I was really becoming concerned because there was someone waiting for the room and I needed to look.

She processed her info, (still on cell) ignoring me, I then went to the room anyway but no rings...she saw that I was really upset about this but remained on her cell...I looked around the desk and there they were sitting by the computer. Yes, it was my fault but wow....sooooooo, many more stories to tell but you get the idea..

Reason of review: Poor customer service.

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They treat their employees so poorly that ALL of their staff from corporate to their stores are looking for another job. So, they don't care about doing well with their Zoom Tan job.

They have so much turn over that most people have been there less than a week or two. So, Zoom Tan is just terrible all around.

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