Tara let go for giving a friend her discount! Was told if she had used her own credit card to pay for it would’ve been different but she was on the clock & allowed friend to use it with her own cc! Wow even retail stores WALMART allows employees days to let family use...
Read more
They robbed and hacked into my account multiple times after I closed my membership. I chose to tan elsewhere because they discriminated against me. I was told because I'm "a female" I tend to be "more messy than a male" and they "found a small piece of paper towel on...
Read more
A little history first. I live in the northeastern part of the country and I have pretty fair skin, I travel to the tropics every Feb or early March to get a break from the seemingly never ending Winter. February of 2018 was no different, I had made reservations at an...
Read more

Zoom Tan - Please close & return the mthly fee of 21.99 to my account .

I wasn't able to close my online account for the pass 2 days. Now I see my checking account has been debited. Please return the 21.99 back to my checking account n closes my UV Zoom account a.s.a.p. Thank you Greco 347-405-0175
I've read thru several of the reviews dating back to last summer before deciding to post my own. First, I've been tanning at Zoom Tan for the last 2 yrs - but only while in Naples, FL for 3 months each winter. No real complaints. This is my 3rd winter. I was given a...
Read more
Former employee here! After I graduated college, I applied and landed a job at ZT to make some money while I searched for a real job. The District Manager and corporate are so horrible to the managers and sales team- belittling them for not wearing makeup, being too...
Read more

Zoom Tan needs to go!

Absolutely fraudulent, i wonder how long they are going to last. They should be investigated, or a class action suit. You get absolutely no tan at zoom tan, and are trapped in an impossible maze that is the cancellation policy .
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
I had been a member of Total Tan for many years. Zoom Tan took over. They charged me $19.99 package for only 6 minutes. I tried to switch to the $9.99 package and they said that was only for new members. I asked to speak with a manager. They refused to let me. The lady...
Read more
I joined zoom tan since they were closing all the total tans. In my area they had opened a really nice new zoom tan that was clean and there was never a wait. They closed that place and then moved it into an old total tan which is about 5 times the size that the...
Read more
Blasdell, New York
I was charged for a membership without my permission and they wouldn’t refund me. They don’t care about the consumer and do nothing to make them happy. They don’t care if they keep or lose customers. All they want is their money. They also have coupons they send to...
Read more