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I hope that you regained your keys. As a former corporate employee of Zoom I can tell you that they have cameras and audio in all of their salons. There is nothing that the corporate office cannot see or here including the President (Tony Toepher). This is a terrible...
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1.0
#1260024
I had the worst experience at the zoom tan in Naples Florida across the street from coastland Center mall. I left my keys in the room where I tanned, walked out to my car and realized it, walked back in and the very inexperienced and extremely rude girl said that she...
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4.0
#1253845
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Zoom Tan - Phone call

They hing up on me i want an appointment for fulton ny.
#1250307
I had been UV tanning with Zoom Tan seasonal only and recently went to cancel my membership and had also just recieved a new credit card. I cancelled my memebership , and recieved a conformation text that it had been cancelled. Then I check my bank statment a few days...
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I didn't like
  • Make cancellation very hard
  • Ripped off
#1248646
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Zoom Tan - Poor customer service

When I came in, there was nobody here, customers or workers. I wanted to write my name down, but there was nowhere to do so. Then, when an employee finally showed up, there were a bunch of customers and their names were written in front of mine... then she rolled her eyes at me when I asked why.
3.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
Website
#1248626
Took my daughter for a spray tan. Attendant asked her age. When she said 16 the attendant asked for photo ID. We told the attendant she didn't have photo ID - only a permit to drive (in PA no photo on the permit). Because she had no photo ID they would not provide her...
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1.0
#1247510
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Zoom Tan - Salon is Rip off

I have crippling RA. The restrooms are briken and not functioning. I was advised by the clerk to get re dressed and walk to the end of the strip mall to the dollar store to use a restroom! I texted Cancel and I called to express my dissatisfaction!! They charged me 2 months of service .. That I didn't use. 100.00. Stay clear from this place it's awful and they steal your money!!!!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1246891
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Zoom Tan - Not honoring wait list

I was waiting for a room and the worker called someone who she knew before me for the same type of tan.
#1242453
I've tried going here several times throughout the years and I always buy a membership online then when I get there there's always an issue or a problem and it's in a different name or there's a Wrong miss spelling or this time my boyfriend paid with his credit card...
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2.5
#1240958
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Zoom Tan - Long wait

There was 2 locations in Niagara falls they closed one now the wait time is ridiculous i dont understand why you would close a location so your customers have to wait longer
4.0
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Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
#1236920