I WENT TO THE GENEVA , NEW YORK ZOOM TANNING TO GET A NUMBER 3 TANNING DONE . I PAYED THE 30.00 COST AND WAS TOLD THAT IT WILL TAKE UP TO 2 HOURS TO SEE THE TAN. WELL 2 HOURS HAD PASS AND NOTHING HAPPEN AT ALL. I CALLED THE COMPANY AND WAS TOLD THAT IT WILL TAKE UP TO...Read more
Geneva, New York
I didn't like
- It is a scam
I went to the Geneva, New York Zoom Tanning to get a number #3 spray Tan and was told that it cost $30.00 Dollars. And that it is the darkest tan. Well I payed the $30.00 dollars and was told that it will take about 2 hours to notice the tan. After the 2 hours I didn't...Read more
i called bbb and they said they have so many complaints that they are just closing cases out because they cant keep up with them. if you have a complaint about them you have too contact florida even if it happen in a diff state consumer affairs is dealing with cases...Read more
lied about a product being used as a 3 in on when it is a 2 in1 i called manufacture said it is not to be applied before spray tanning zoom said lie. , when I brought it too zooms attention they treat me horrible i have went too the bbb on them for a full refund I also...Read more
Despite several calls and multiple in person visits, and even though I did as was told by employees both on the phone at customer service and in person - They still did not cancel my "contract"... that I never renewed when Total Tan "became" Zoom Tan (the worst place...Read more
Have played the email and phone tag game long enough. Since resolutions won’t return my calls I’m email the CEO!!Read more
I purchased 6 sessions with zoom tanning, signed up, they took my money....then when I came in for the second session, they said I need to sign into my phone, I told them I didn't have it. I had my ID, they even took a finger a print?? they said couldn't get into my...Read more
What a horrific company. I've been tanning for many, many years - and have lived all over - from Michigan to Toronto to Atlantic Canada to Honolulu, Hawaii... and I've never encountered a worse company. Unfriendly staff, old no-output bulbs and then a month after I...Read more
I didn't like
- Closing location without notice
- Refusing to refund due to the closure
Zoom Tan - It was multiple bad experiences.
They have new rules every time i go there. i have never gone there once and just easily got a spray tan, there has always been some sort of problem. I am never going back there again.
2 days and still can't tan at Zoomtan....oh I paid already ,but can't tan .They have new system where u agree to terms online when u sign up. Well,thier was nowhere to accept terms on page.Was told thiers a system problem and after an hour plus of no answers ,except...Read more
Blasdell, New York
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