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I WENT TO THE GENEVA , NEW YORK ZOOM TANNING TO GET A NUMBER 3 TANNING DONE . I PAYED THE 30.00 COST AND WAS TOLD THAT IT WILL TAKE UP TO 2 HOURS TO SEE THE TAN. WELL 2 HOURS HAD PASS AND NOTHING HAPPEN AT ALL. I CALLED THE COMPANY AND WAS TOLD THAT IT WILL TAKE UP TO...
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1.0
Geneva, New York
I didn't like
  • It is a scam
#1321673
I went to the Geneva, New York Zoom Tanning to get a number #3 spray Tan and was told that it cost $30.00 Dollars. And that it is the darkest tan. Well I payed the $30.00 dollars and was told that it will take about 2 hours to notice the tan. After the 2 hours I didn't...
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#1321669
i called bbb and they said they have so many complaints that they are just closing cases out because they cant keep up with them. if you have a complaint about them you have too contact florida even if it happen in a diff state consumer affairs is dealing with cases...
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#1313518
lied about a product being used as a 3 in on when it is a 2 in1 i called manufacture said it is not to be applied before spray tanning zoom said lie. , when I brought it too zooms attention they treat me horrible i have went too the bbb on them for a full refund I also...
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1.0
#1310551
Despite several calls and multiple in person visits, and even though I did as was told by employees both on the phone at customer service and in person - They still did not cancel my "contract"... that I never renewed when Total Tan "became" Zoom Tan (the worst place...
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1.0
#1302867
Have played the email and phone tag game long enough. Since resolutions won’t return my calls I’m email the CEO!!
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Anonymous
Anonymous

Why? He doesn't care, this runaround is his design. Better off asking for a charge back from your financial institution. Good luck! Then change your card number so they wont k...

#1283936
I purchased 6 sessions with zoom tanning, signed up, they took my money....then when I came in for the second session, they said I need to sign into my phone, I told them I didn't have it. I had my ID, they even took a finger a print?? they said couldn't get into my...
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Anonymous
Ed

Terrible. They can't force you to carry a telephone. Whatever happened to sign-in sheets, membership cards, being recognized by the hired help, etc. ? If there's nothing in th...

#1280637
What a horrific company. I've been tanning for many, many years - and have lived all over - from Michigan to Toronto to Atlantic Canada to Honolulu, Hawaii... and I've never encountered a worse company. Unfriendly staff, old no-output bulbs and then a month after I...
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1.8
I liked
  • Location
I didn't like
  • Staff
  • Closing location without notice
  • Refusing to refund due to the closure
#1279411
Show

Zoom Tan - It was multiple bad experiences.

They have new rules every time i go there. i have never gone there once and just easily got a spray tan, there has always been some sort of problem. I am never going back there again.
#1279377
2 days and still can't tan at Zoomtan....oh I paid already ,but can't tan .They have new system where u agree to terms online when u sign up. Well,thier was nowhere to accept terms on page.Was told thiers a system problem and after an hour plus of no answers ,except...
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2.0
Blasdell, New York
#1277209