Buffalo, New York
1 comment
Not resolved

I have never been to zoom tan however they used my debt card information and charged my checking account at least 3 times.They stated my previous tanning salon closed so they took over my membership and charged my account.

I asked when they sent me a letter or any communication stating they are going to charge my account or that I "now have a membership" at these tanning salons. I was told that they don't have to inform me of anything and they didn't. She finally said "it was put on our website and on the radio" Their website doesn't say Tanning Bed closed permanently and we are going to be hitting up their active members and charging their credit cards. These people are absolute thieves!!

I would never tan at zoom tan.They are unethical *** artists!

Review about: Unauthorised Card Money Withdrawal.

Review #837576 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Staff
Website
Product or Service Quality
Discounts and Special Offers
Price Affordability
Customer service
Value for money
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with Zoom Tan?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1159683

I am having the same issue.I am trying to prove that I owe no money that they claim I am behind.

I tried talking to customer service who decided to insult me until I made him aware I was contacting better business bureau. He changed his tune quickly.

I have my bank statements since December showing tanning bed still taking funds and then when I updated my debt card zoom tan started taking funds.Neither customer service or the people at the facility our on the same page.

You May Also Like

Hair Club Hair Replacement Procedure Review from Rialto, California Hair Club "only three days after signing you have to get a refund. but over a week before you see the any results of what you paying for they don't tell you its..." Read more Advanced Hair Studio - Disappointed and misguided Advanced Hair Studio "I went to Advanced Hair Studio in Parramatta (Sydney) in August 2015 for my initial consultation. I met Daniel who described the procedures they had and recommended that I try..." Read more Zoom Tan Membership Review Zoom Tan "This company absolutely sucks!!! You have to have your own credit card you can't pay for two memberships on one card and each person has to have their own cell..." Read more Hair Club Hair Treatment Review from Los Alamos, New Mexico Hair Club "Im a hair club member, im not happy with service, 320 month , and still thin and xrands pull my own hair and thinner , and..." Read more Arnel Management - Tree crashed into unit Arnel refused to repair Arnel Management "During the major storms in Jan-Feb. 2017 tress crashed & destroyed multiple units in both Alicia Villiage and Alicia Plaza apartments located at 25211 and 25212 Stockport, Laguna hills, CA...." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more Mor Furniture For Less - DON'T BUY FURNITURE PEELS! Mor Furniture For Less "We bought a sectional and a year later it started to peel, we spoke to an employee from Mor and they didn't care, he basically call us liars. We are..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more