I purchased 6 sessions with zoom tanning, signed up, they took my money....then when I came in for the second session, they said I need to sign into my phone, I told them I didn't have it. I had my ID, they even took a finger a print??
they said couldn't get into my account without it. I told them I understood & that let me just purchase a session today outside my account. They said NO..!! the employee was trying to accommodate me, but the jerks on the phone insisted NO tanning for me, now I'm getting hot!!
I told them...fine!!! you have taken my money & you are not providing me with a service!! I want my money back... & they wouldn't do that either.
This is a low rent operation!!
with inept Management & service. I'm sure we will see an empty store front in their future.
Product or Service Mentioned: Zoom Tan Account.
Reason of review: Poor customer service.