1.0
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Customer service
Product or Service Quality
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3 comments

I received a opt out over my phone so I wrote "STOP" as suggested. Come to find out that I had been charged for another month.

I had ask the girls in the store if I had done this right. I was charged another month ,because you are to cancel by gong to there sight and canceling. I then returned to call the # they give you to talk to someone they proceeded to tell me I had to come to there sight to cancel.

Not Happy To Have Been Charged For Something I Am Not Going TO Use. They need to redirect there customer service training an explain to the customer that they will have to cancel online.

Product or Service Mentioned: Zoom Tan Spray Tanning.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $2100.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jun 26, 2017.
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Anonymous
West Jefferson, North Carolina, United States #1350003

this is humorous. opt out on a text, means just that.

opting out of text. nothing more than texts that are sent to the phone.

Anonymous
Miami, Florida, United States #1344559

Yeah, Zoom Tan loves to mislead and screw everyone.

Anonymous
#1344259

They're all about misdirection and screwing people. Tell your friends.

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