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2.0 Based on 108 reviews
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  • Customers like
    • Girl at the counter 2
    • Not happy gift and ended up being a disappointment 2
    • Tanning booths 2
  • Customers don't like
    • Getting ripped off 8
    • Customer service 7
    • Being lied to 6

Zoom Tan has to be the grossest and dirtiest salon I've ever been in. I went there to use a free tanning coupon. Some of the lights in the bed were out. The floor of the bed was nasty, looked like it had never been cleaned. The bed smelled like burning hair. To top it all off, I didn't even get the slightest bit of a tan. They don't give any refunds ever, it is against their company policy. Calling customer service doesn't do any good. I would... Read more

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I recently placed a special order with the company Zoom Tan. They were more than happy to set up an order and told me I need to go in store find the product and then place it through the store. I recently placed a special order with the company Zoom Tan. They were more than happy to set up an order and told me I need to go in store find the product and then place it through the store. Everything went fine the ladies at the store were excited I... Read more

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  • From mobile
  • Aug 24
  • #906349

I was just at the salon on Wed. Ridge Road. The bulbs have not been changed, not hot. No towel in the room and bed was NOT cleaned. Will not go to that one Amy more. Luella Ave one is so much better!

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Zoom Tan is probably the worst tanning salon I have ever been to. It is always dirty, the bulbs are always out in their tanning booths, and their spray tanning machines leave nasty streaks all over your legs. Zoom Tan is just really really bad and nobody should tan there. There are plenty of other places to go tan that are much better. The girls that work at the counters are snotty and ***. The music they play is terrible and way too loud. I... Read more

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I did not ever give my permission for Zoom Tan to bill me for anything. But, because they bought my Sun Tan City that I went to, they now are charging me for a membership they never sold me. I bought a membership with Sun Tan City, a REAL tanning salon. I did not buy a membership with Zoom Tan, which is a JOKE! Because I didn't find out they were going to be stealing from me, they managed to hit me for $30 when my membership with Sun Tan City... Read more

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I recently went to my Zoom Tan salon and there was a note on the door saying they went out of business at that location but that I could still use the salon that's miles away. No other notice was given. Just closed with no explaination. I will be canceling my membership because it's not conventient for me to go that far to tan. But, I have seen where they have closed some of their other locations. I am guessing they are going to be going out of... Read more

Was this review helpful? 1 1

My daughter is 13 and received a text for promotional $5 spray tan. Why does she need to have a licence to sign up to receive a deal, along with an adult? I have an annual membership and they still told me I had to pay $25 for her spray tan. Rediculous if you cant use a promotional offer!!! Read more

Was this review helpful? 1 1

I used Zoom tan last year and no issues since they bought out other comoanies and changed it is horrible. Was charged a high price for something that didnt work. I paid to spray tan for 2 months after spending over $175 still had no tan. The spray, which i did the clear, when it started to darken, it left brown patches on parts of my body but not tan. I was told i could pay extra at each visit for a mosterizer spray but with what they charged it... Read more

Was this review helpful? 1 0
  • From mobile
  • Aug 11
  • #898535

The room are extremely dirty. I always have to wait to spray tan.

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ZoomTan bought SunTan City and members were NOT notified. I'm not sure how it's legal for them to charge my account without notifying me first since my contract was with SunTan City and not them. This place is so @ss backward and clueless and I will be canceling! I used to pay $10 on the weekend for a spray tan with SunTan City, and Zoom Tan wants $30!!!!!!!! FOH! I've heard nothing good about them, their beds, their spray tans or their customer... Read more

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